Shipping Policy

Delivery of Digital Products

• First Impressions Training Solutions Pvt Ltd ("the Company") offers digital products in the form of e-learning content.
  

• Upon successful completion of the payment process, users will receive access to the purchased digital products through the e-learning platform.
  

  Note -Access to digital products is typically granted instantly, but in certain cases, there may be a short delay as the system processes the transaction.

User Account and Access

• Users are required to have an active account on our e-learning platform to access purchased courses.
  

• Access to the courses is granted to the user account associated with the purchase. Users are responsible for maintaining the security and confidentiality of their account information.
  

Technical Requirements

Users are responsible for ensuring that their devices meet the necessary technical requirements to access and use the serivce. The Company is not responsible for any technical issues related to the user's equipment or internet connection.

Refunds and Exchanges

• Due to the nature of digital products, the Company generally does not offer refunds or exchanges once the course has been accessed or downloaded.
  

• If a user encounters issues with accessing or downloading a digital product, they should contact customer support for assistance.
  

Copyright and Licensing

• All courses/material provided by the Company are protected by copyright laws. Users are granted a limited, non-exclusive, non-transferable license to access and use the digital products for personal, non-commercial purposes.
  

• Users may not reproduce, distribute, modify, or share digital products with third parties without the express written consent of the Company.